Privacy Policy

The San Francisco Department of Public Health is committed to protecting the privacy of the users who use this Web site. Except as permitted by you, we will only use your personal and health information to respond to you, to provide you with your test results and other requested information, or to assist with treatment. Our use and disclosure of an individual's personal information (including health information) is limited as required by state and federal law.  This includes disease reporting requirements.  We do not sell, rent or give personal information about individuals who use the site.

We do also sometimes contact clients to help improve our program. But you can tell us not to contact you for this purpose – click “please contact me only for my results and treatment, and not to help improve the program” when you accept the privacy policy.

This Web site has security measures in place to help protect against the loss, misuse, or alteration of information under our control. These measures include encryption of data using the Secure Socket Layer (SSL) system. Despite these measures, the confidentiality of any communication or material transmitted to us via this site by Internet cannot be guaranteed.

If you have any questions or comments about the information presented in this Privacy Policy, you can contact us at Privacy & Compliance Toll-Free Hotline: 

 (855) 729-6040